References & Testimonials

Everyone is friendly and helpful. They reuse and recycle packing material when they ship items. Very conscientious of the environment and resources. Highly recommend this company!

Chris,

Everything has arrived perfectly. Once again, you did an outstanding job. Thank you very much. We managed to get all our treasures unpacked and put away. We thank you again for the very impressive job you did for us. Well, well done.

AAAAAAAAAAAA++++++++++++++ Made me feel at ease that allowing them to pack my picture for shipping was the right choice. Will absolutely use them again the next time I need something packed by professionals.

Thank you so much for working with us and getting everything shipped to each location in a timely manner. My shipment came Monday – expertly packed. I appreciate the obvious care of each item as it was packed.

Very knowledgeable, helpful and pleasant people.

Wanted to let you know that the large box with the two rockers, footstool and watercolor painting arrive safely some time ago. Because we were remodeling, the box sat to one side of the entry until time allowed it unpacking. I didn’t want things to mildew so I finally checked the contents.

What a substantial packing job! It took scissors and a lot of tugging at bubble wrap around the rocker frame. Though Pak Mail is expensive, you do a great job. The freight company was also courteous. They called ahead to coordinate time when someone could be here. Excellent service!

Amazingly meticulous and kindhearted folks who ensure the upmost quality of anything and everything you are shipping through them.

Mike and I have shipped many items through Pak Mail. Chris and Lee are great to work with. Good honest folks who run a great business. Pak Mail also offers other services that I wasn’t aware of like mail boxes for business and traveling folks that they will monitor for you. If you’re not using Pak Mail you are definitely missing out!

I cannot rave about Pak Mail and Chris enough! I called her with a request I wasn’t sure if anyone could fill–to go to my son’s dorm room at Cornell, pack up its contents and ship it to me. She gave me an enthusiastic yes and a very fair price, saving me from an 8 hour car ride and hotel stay to retrieve the stuff myself. She couldn’t have been any nicer about the whole process!

When I came to Cedar Rapids I was very new to the area and my living situation was temporary and I needed a permanent address. That is when I found Pak Mail to handle my mailbox needs. Chris and Lee are far and away the best people I have had the pleasure of working with. Even though they have many people they do business with, they always remembered my name and were quick to answer questions and provide solutions. On numerous occasions they went above and beyond. If I had to do it all over again, I would choose this business hands down.

This company is fantastic!! Professional, true to their word, super friendly and helpful, I can’t say enough great things about them. If you need anything packaged, large or small, you will be in excellent hands with them. They have earned a loyal, very happy, new customer in me!!!

We received a call Friday from the carrier, but (they) could not deliver until Monday. We decided to pick up the packages at their dock. All the items came in the best condition.

Nothing was broke or damaged. You folk did an excellent job wrapping and packing. The guy at the (freight company) who helped us load our pickup couldn’t believe the job you folks did boxing, shrink wrapping and palletizing the freight. I want to thank you for an excellent job, and your professional attention to detail. A very rare commodity these days!!!

I would like to confirm that the (primitive African) items arrived safely this morning. The boxes and packing of the items were first-rate and we were very pleased with the fine condition arrived in. I really appreciate your valued assistance and the professional service you provided. Please be assured that we would not hesitate to use your services in the future.

Thank you so much; everything has arrived safe and sound. You did a super job with the packing! And your follow-up service with the delivery was much appreciated. I will not hesitate to recommend your services.

When I came to Cedar Rapids I was very new to the area and my living situation was temporary and I needed a permanent address. That is when I found Pak Mail to handle my mailbox needs. Chris and Lee are far and away the best people I have had the pleasure of working with. Even though they have many people they do business with, they always remembered my name and were quick to answer questions and provide solutions. On numerous occasions they went above and beyond. If I had to do it all over again, I would choose this business hands down.

I have used this particular Pakmail in Cedar Rapids for virtual mail services during the last year and a half while I was out of the country. I have not had one issue – the service has been consistently outstanding and quickly responsive when I’ve had a question. They get 5 stars from me and they are well earned. Thank you!

Thank you for your very complete information regarding your services, certainly more than what I received from your competitors. I will user your service, please put me on the list of your pickup customers…

I bought some phones from an Auction and need someone to pick them up, pack and ship them. I contacted PakMail and they did it for me at a very reasonable price and expeditiously. I had a fantastic stress-free experience. I will be using them in the future. Lee is awesome.

I was pleasantly surprised yesterday by a visit to my local Pak Mail. I don’t frequent this business but more than every month or so. As I walked through the door, I was greeted by name and promptly and courteously taken care of. She even remembered what I did and asked about my business. Too often we get so caught up in our own state of chaos that we don’t pay attention to others. I just wanted to let everyone know that when it comes to your shipping needs, go to Pak Mail here in Cedar Rapids and you too can experience good old fashioned customer service. Thanks!

Thanks so much for the wonderful care you took with the Mom’s household goods and table you sent out here.

Chris and Lee are true professional’s. They cover the whole process if needed, or just mailing it. I’ve used them several times and will continue to use their service.

Thanks for the exciting news that my boxes have shipped. I am so eager to get them – it will be like Christmas all over again. I stopped by my sister’s this week and she showed me the packing process you used. Mighty impressive! (I now understand that I won’t ever need those coverage figures.) You can know you’ve got a very high recommendation from me and the rest of my family.

I am so thankful for PakMail. All of my family lives out of town so I mail many things throughout the year. PakMail has my information on file and they make mailing my wide assortment of gifts so easy. I love doing business with a friendly and trustworthy company.

Always friendly and able to take care of anything, plus they take DHL packages which is better than having to go near the airport.

Chris and Lee are wonderful. Their customer service is truly above and beyond.

I live in the Midwest- several states from Iowa.

I purchased chairs over the phone at a store in Iowa.

Lee went to the store, picked up the chairs from the store, packaged them and they arrived perfectly to my home.

The chairs were professionally packed and in perfect condition.

I HIGHLY recommend this mailing location. Wonderful people who truly want to do the right thing and help their customers.

I needed to send a highboy dresser to California and used Pak Mail to get it there. They did an exceptional job and I would highly recommend there services. A+++++

Chris, Lee and Tracy were great to work with! They were professional and friendly. Every step of the way they exceeded my expectations and also had a competitive price point. We used their services for business purposes. We are happy to give them 5 stars for their great work.

Chris and Lee are great to work with, they always have a smile when I walk in the door and help with all of my mailing needs.

Quick drop off with pleasant knowledgeable service.

Chris and Pak Mail of Eastern Iowa are the team for any shipping or delivery needs. They listen to their customer’s preferences and ensure quality mailing for every customer.

Lee, I would like to thank you for all that you did at Pak Mail to make sure my package of 6 dozen homemade enchiladas made it to Texas during a snowstorm, at Christmastime. You truly went above and beyond the call of duty and I appreciate all your efforts; they did not go unnoticed.