Returns

Wrong size, wrong color, poor quality, a gift you really can’t use….whatever the reason, returns happen. Thankfully, many online retailers will supply a prepaid return label, sometimes identified as RS, ARS, or PRP.


Remember, Pak Mail is an authorized shipping location for all major carriers; if you have a prepaid label with a tracking number and a bar code, we should be able to take it here. Save time, save gas, save frustration, and make only ONE STOP even if the labels are from multiple carriers.

However, if your retailer does not provide free return shipping, we will help you find the most cost effective way to send things back. If the original box or bag is lost or no longer usable, we can assist you with a replacement. We carry tubes, a variety of sizes of padded, bubble, and vinyl bags and over 60 sizes of boxes.

Very knowledgeable, helpful and pleasant people.

~ Keely McAfee

Quick drop off with pleasant knowledgeable service.

~ Brad Neilly

Very helpful people. Will help you make the best choice with providers and package sizes.

~ Rowena Morehead

The Most Comprehensive Packing & Shipping Business

Customer Service is a Reality, Not a Slogan.

319-373-5595

FAX: 319-373-5795

5249 North Park Place NE, Cedar Rapids, IA 52402